Help

How to Join as Member

There are 3 levels of Membership available, please refer to the Join page. Please read and accept the Terms and Conditions before joining.

  1. Go to Membership, select Join page in the drop down
  2. Select a level. (Basic, Premium or Season)
  3. You will be taken to a “Membership Checkout” page. This page will ask you to provide Account/Profile Information like username, password and email address
  4. You will also need to enter billing information and payment information in order to complete your membership payment. Your membership access will not be confirmed until a successful payment has been received.
  5. You can make payment with credit cards like Visa, Mastercard, American Express and Discover Credit Cards Logo
  6. You will receive email on your membership confirmation from Fantasy Racing Tips. If not, please check your Junk/Spam email folder.

 

How to Upgrade or Downgrade My Membership

If you would like to change your membership level in order to gain access to additional content on our site, follow these simple instructions. The instructions also apply if you are interested in downgrading your membership level.

  1. Log in first and go to your Membership Account page. (If you do not login first, you will see the Join page)
  2. From My Memberships, click the link “Change”
  3. You will be brought to the join membership page. scroll down and you can see your current membership level and other available membership levels. Select a new membership level.
  4. After that you will be directed to a checkout page in order to complete your membership payment similar to the process when you join membership.
  5. Your new membership level will not be confirmed until a successful  payment has been received.
  6. Please note that there is NO Prorated Amounts and NO Refund on your previous membership.

 

How To Cancel My Membership

  1. Log in and go to your Membership Account drop down, Membership Cancel
  2. Select Cancel and then confirm on the cancellation.
  3. You will receive email on your membership cancellation from Fantasy Racing Tips. If not, please check your Junk/Spam email folder.
  4. There is NO Prorated Amounts and NO Refund on your membership cancellation

 

Why Do I Getting The Message  “No Searched Results Found or You do not have access!”

When you see the message, there are several possibilities:

  1. If you are a member, you have not login yet.
  2. If you are a member and you have login, your membership level does not include that access or your membership is expired or cancelled. Check the Join page or Membership page for what are included in your selection of membership level, or check your membership expiration date on Membership Account page.
  3. If you are not a member, you are accessing member only post or post for a specific membership level. Go to Join membership.
  4. You are performing a search and there is no result found that matched with your search entry.

 

Why Can’t I View My Membership Account

  1. If you are a member, you have not login yet.
  2. If you are a member and you have login, your membership is expired or cancelled.

 

How to Change My Username

Sorry, Username cannot be changed

 

How to Change My Password

  1. Login and go to Profile (side bar) or Edit My Profile (top right bar)
  2. Scroll down to  New Password and Select Generate Password.
  3. You will see the a defaulted password is entered , the password can be changed.
  4. You can also choose to hide or show the password.
  5. Select Update Profile once you satisfy with your new password.
  6. After that you will receive an email notification . Please check your Junk/Spam email folder if you are unable to see the email.

 

How to Change My Email

  1. Login and go to Profile (side bar) or Edit My Profile (top right bar).
  2. Scroll to E-mail Required and entered your new email.
  3. Next select Update Profile.
  4. After that you will receive an email notification . Please check your Junk/Spam email folder if you are unable to see the email.

 

Why Can’t I Login ( or I Forgot my Password)

  1. If you are a member and you have entered an incorrect password. You can go to Lost Password (top menu) and enter your username or email
  2. Select Get New Password when you are ready
  3. You will receive an email for you to reset the password shortly. Follow the direction.
  4. Please check your Junk/Spam email folder if you are unable to see the email.

If you are not a member,  Go to Join membership.